Question:
How much does each procedure cost?
Answer:
Surgical quotes are composed of two parts: Dr. Frank’s fee and the cost of anesthesia and the surgery center. Those costs are itemized in all our written quotes. Dr. Frank’s fee includes the cost of implants (breast, chin), your postoperative binder or bra, and post-op care. Our quotes do not include prescriptions and any necessary pre-op testing. We do offer a discount for patients who book their surgery on the day of their consultation.


Question:
What is your surgical cancellation policy?
Answer:
If you should cancel your surgery without rescheduling, you will be charged your non-refundable deposit. If you cancel your procedure 7 days or less prior to your scheduled surgery, you will be charged the full amount quoted.


Question:
What is your payment policy?
Answer:
A non-refundable deposit is required to hold your surgery date. The balance of Dr. Frank’s fee is due 2 weeks prior to your scheduled surgical date. We accept the following forms of payment; cash, cashiers check, major credit cards, CareCredit and Alpheaon. Payments for anesthesia and facility costs are payable the day of surgery. Those payments can be made either by cash or major credit cards.


Question:
Do you carry skincare in office?  
Answer:
We are not a spa, we are and have always been primarily a surgical practice. That being said, we recognize the benefits of good skin care. We have looked at dozens of product lines in deciding to carry PCA brand products. The reason they were chosen is the simplicity of the system and the proven, visible benefits. We never want you to question whether your skin care is making a difference in your complexion.


Question:
Do you offer facials and peels?
Answer:
Yes, we offer a number of PCA branded peels and facials. We would be happy to review the benefits of each at the time of your consultation. 


Question:
Do you offer same-day injectables?
Answer:
Time permitting, we would be happy to accommodate those seeking same-day treatments.


Question:
What type of injectables do you offer?
Answer:
We offer a full range of both fillers and neurotoxins. If you’ve had a positive (or negative) experience with a particular product we would be happy to try to accommodate your selection. Juvederm, Volluma, Vobella, Restylane, Kysse, Botox, Jeuveau are some of the products we carry.


Question:
Are you certified by the American Board of Plastic Surgery?
Answer:
Yes, I am. Patients have become accustomed to the idea of board certification. What they don’t always understand is that only certain “boards” are certified by the American Board of Medical Specialties. Boards in “cosmetic surgery” or “facial surgery” sound impressive but, are frequently open to any interested doctor, not just those who have completed special training. I have certified in plastic surgery and then recertified twice as required to maintain my certification.


Question:
Do you have any other professional associations?
Answer:
I am a member of the American Society of Plastic Surgeons, a society which advocates for safety, continual education and certification of plastic surgeons. In addition, I am a member of the Aesthetic Society, an elite group of plastic surgeons who specialize in cosmetic surgery.


Question:
How many years of plastic surgery training and overall experience have you had?
Answer:
Lets see. Four years of college, Four years of medical school, Five years of general surgery training and two years of plastic surgery training. So, 15 years after high school. In addition, I’ve been in practice since I finished my training in 1997 so, I’ve been at this a while.


Question:
How many procedures have you performed?
Answer:
Obviously, that varies depending on the procedure. Some like breast augmentation, tummy tuck or liposuction, I do multiple times each week. Other procedures are so unique and specialized I’ve only done a handful of times in my career.


Question:
Is Plastic Surgery Safe?
Answer:
In general, plastic surgery is very safe. It’s my job to make it as safe as possible for you. That means making sure you’re in the best shape to have the procedure, doing the procedure in a safe surgery center and spending as little time under anesthesia as necessary. Too often patients want “everything” done at once. In many of the cases of complications we read about in the paper, the problem was the length of the surgery and the effects of lots of anesthesia.


Question:
Where are procedures performed?
Answer:
You’ll learn that hospitals aren’t always the best places for cosmetic procedures. First of all, they’re accustomed to patients staying overnight so they do things differently from an outpatient surgery center. Second, because they usually deal with insurance companies, they have little motivation to lower their prices. We use several outpatient surgery centers in the area that provide high quality care at affordable prices.


Question:
What is your protocol in the case serious complications occur during surgery?
Answer:
All the surgery centers I use have transfer agreements with local hospitals and I have full admitting privileges at these hospitals, too. Fortunately, in over 20 years I’ve never had to transfer a patient for admission after surgery.


Question:
Do you have hospital privileges?
Answer:
I have hospital privileges at both Franciscan Hospitals and Community Hospitals Systems. In addition, I have privileges at several local outpatient surgery centers.