Question:
How much does each procedure cost?
Answer:
Surgical quotes are composed of two parts: Dr. Frank’s fee and the cost of anesthesia and the surgery center. Those costs are itemized in all our written quotes. Dr. Frank’s fee includes the cost of implants (breast, chin), your postoperative binder or bra, and post-op care. Our quotes do not include prescriptions and any necessary pre-op testing. We do offer a discount for patients who book their surgery on the day of their consultation.


Question:
What is your surgical cancellation policy?
Answer:
If you should cancel your surgery without rescheduling, you will be charged your non-refundable deposit. If you cancel your procedure 7 days or less prior to your scheduled surgery, you will be charged the full amount quoted.


Question:
What is your payment policy?
Answer:
A non-refundable deposit is required to hold your surgery date. The balance of Dr. Frank’s fee is due 2 weeks prior to your scheduled surgical date. We accept the following forms of payment; cash, cashiers check, major credit cards, CareCredit and Alpheaon. Payments for anesthesia and facility costs are payable the day of surgery. Those payments can be made either by cash or major credit cards.


Question:
Do you carry skincare in office?  
Answer:
We are not a spa, we are and have always been primarily a surgical practice. That being said, we recognize the benefits of good skin care. We have looked at dozens of product lines in deciding to carry PCA brand products. The reason they were chosen is the simplicity of the system and the proven, visible benefits. We never want you to question whether your skin care is making a difference in your complexion.


Question:
Do you offer facials and peels?
Answer:
Yes, we offer a number of PCA branded peels and facials. We would be happy to review the benefits of each at the time of your consultation. 


Question:
Do you offer same-day injectables?
Answer:
Time permitting, we would be happy to accommodate those seeking same-day treatments.


Question:
What type of injectables do you offer?
Answer:
We offer a full range of both fillers and neurotoxins. If you’ve had a positive (or negative) experience with a particular product we would be happy to try to accommodate your selection. Juvederm, Volluma, Vobella, Restylane, Kysse, Botox, Jeuveau are some of the products we carry.